Item is "not as described"

An item is "not as described" if it is materially different from the item description or preview so be sure to "tell it like it is" when it comes to the features and functionality of items. If it turns out the item is "not as described" we are obligated to refund buyers of that item.

Item doesn't work the way it should
If an item doesn't work the way it should and can't easily be fixed we are obligated to refund buyers of the item. This includes situations where item has a problem that would have stopped a buyer from buying it if they'd known about the problem in the first place. If the item can be fixed, then we do so promptly by updating our item otherwise we are obligated to refund buyers of that item.

Item has a security vulnerability
If an item contains a security vulnerability and can't easily be fixed we are obligated to refund buyers of the item. If the item can be fixed, then we do so promptly by updating our item. If our item contains a security vulnerability that is not patched in an appropriate timeframe then we are obligated to refund buyers of that item.

Item support is promised but not provided
If we promise our buyers item support and we do not provide that support in accordance with the item support policy, we are obligated to refund buyers who have purchased support.

No refund scenario
If our item is materially similar to the description and preview and works the way it should, there is generally no obligation to provide a refund in situations like the following:

Buyer doesn't want it after they've downloaded it.
The item did not meet the their expectations.
Buyer is not satisfied with the current feature availability of the product.
Buyer simply change their mind.
Buyer bought an item by mistake.
Buyer do not have sufficient expertise to use the item.
Buyer ask for goodwill.
Buyer can no longer access the item because it has been removed.
Problems originated from the API providing organization.
No refund will be provided after 30 days from the purchase of a item.

Force Refund
We hold the authority to refund buyer purchase by force without any request from buyer end. Force refund will stop software access as well as support access by denying purchase code with immediate action.

Refund Request
If you have any questions about our Returns and Refunds Policy, please contact us:

By email: support@Qlixel
By visiting this page on our website: https://Qlixel/support

The information contained in this presentation and product is for education purposes only. This is information designed to help you understand the specific information covered. It is not an attempt to render tax, legal, or business advice. This is not a business opportunity. How you use the information is entirely up to you. While every effort has been made to accurately represent the information along with my opinions and insights, any claims made or examples given, although believed to be accurate, should not be relied on in any way in making a decision whether or not to purchase.

We have made absolutely every effort to accurately represent this product and it’s potential. Despite this there is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. We do not purport this as a get rich quick scheme – the techniques are proven but their capacity to generate wealth is based purely on the determination, commitment and willingness of the individual concerned.

As with any business, your results may vary, and will be based on your individual capacity, business experience, expertise, and level of desire. There are no guarantees concerning the level of success you may experience. The testimonials if any and examples used are exceptional results, which do not apply to the average purchaser, and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, dedication, desire and motivation.

There is no assurance that examples of past earnings can be duplicated in the future. We cannot guarantee your future results and/or success. There are some unknown risks in business and on the Internet that we cannot foresee which can reduce results. We are not responsible for your actions.

Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as ‘anticipate’, ‘estimate’, ‘expect’, ‘project’, ‘intend’, ‘plan’, ‘believe’ and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.

The use of our information, products and services should be based on your own due diligence and you agree that our company is not liable for any success or failure of your business that is directly or indirectly related to the purchase and use of our information, products and services. As with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that you will earn any money. It’s up to you to decide what level of risk is appropriate for you. If you cannot afford, or will not use, this product, do not buy it. Please read all agreements, notices and disclaimers before purchasing anything.

If a buyer eligible to get support then he/she must open a support ticket for the particular product.

What's included in item support?

Response time :
Our response may take up-to 2 business days or higher in some cases. We close tickets with no reply from customer for 72 hours. Our working days are Monday to Friday

Answering questions about how to use the item :
During the item support period, we will be available to answer your general questions about the item and how to use it. For example, how do I create an user and assign him subscription package manually? The response to this type of question can come in various formats including directing you to an already documented response.


Item updates to ensure ongoing compatibility and to resolve security vulnerabilities:
If a supported item includes a third party asset (e.g., a plugin), or is intended to work with third party software or platforms (e.g. a CMS),we will ensure the item remains compatible if the software or platform version is updated. This includes if the third party asset has a security update. Item updates of this type will generally be delivered as version updates available to all buyers. Choosing a supported item (or upgrading to extended support) ensures you’re getting an item that’s backed by us.

What's not included in item support?

Item customization:
Item support does not include services to modify or extend the item beyond the original features, style and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to hire yourself a expert on that field. Please be informed that we do not provide any customized services, and we will not provide support for an customized item even it is supported.

Installation of the item :
Buyers have varying levels of experience with different software platforms and technologies and getting your item up and running can depend on many variables that are specific to your circumstances. You’ll need to have a working knowledge of the software platforms and technologies for which items are created, so item support does not include help to install the item on your server. However we do provide paid installation & Facebook app submission services.

Hosting, server environment, or software :
We are not required to support issues about your web hosting or server environment, or issues with the software you’ve got installed on your machine to use the item. Please check your ISP/web hosting provider or other software documentation that you’re trying to use to help solve your issues.

No support scenario
We will not provide support in situations like the following:

No support will be provided if corresponding transaction Id is not attached with the ticket.
We will not provide any support for an deleted item even it has valid support claim.
Our items may use 3rd party APIs like Facebook, Instagram, Google but please be informed that we are no way affiliated with or authorized, maintained, sponsored or endorsed by any API providing organization like Facebook, Instagram, Google or any of its affiliates or subsidiaries. So, we can not resolve any issue originated by API providing organizations unless they resolve it.

GDPR stands for General Data Protection Regulation. A new law enforced by EU to protect end user’s personal data. This law enforce several aspect of data security. Here we want to give a guideline how we protect your data, what is our responsibility and what is your responsibility. We strongly suggest you read all our documentation or other article about GDPR and take decision whether you want to use our application or not. We are not responsible for any negligence or fault on data protection on your side or any third party side. Take your time to read documentation and act wisely, stay safe.

Definition of Personal Data
Any data owned by an individual is his or her personal data. It could be someone’s name, image, email address, physical address, social media post, location, computer IP address etc. The ownership of user’s personal data is absolute. That means wherever and however the data is saved it belongs to the user solely. The data collector or data user (facebook, youtube) cannot show, save, share or perform any other activity with user’s personal data without user’s explicit or implicit permission. If an user gives permission to use his or her data on specific type of action (data storing, data viewing etc) then it can be used by the admin of the application. To visualize this consider a hypothetical situation. You post a status on social media. Here you have given the implicit permission to show the post to your public or private contacts. Application admin is not responsible for any abusive comment to your post made by your contacts. This means that if you made your data public then it is your responsibility. But application admin do hold responsible for any data sharing with third party. If any data is shared it must be said explicitly in advance. So we see the how data uploading and showing depends on both app admin and user. Further details you will get upon reading the full documentation.

Responsibility of Developer
The safeguard of user personal data on application back end is the responsibility of developer. Developer is responsible for how the user data (name, telephone no. email etc ) and other info ( like logs of user interaction with application ) is stored on database and server. We will describe in detail how the data you submit directly (name, email etc.) and indirectly (browser name, computer IP etc.) are saved on database and server. Once any data uploaded to server the security of data depends on security of server and sometimes the admin of application. User will be notified about all the temporary (cookie and session) and permanent (data saved to database) data saving. User will get the option of all his or her personal data erasing permanently upon account deletion or service cancellation. We assure you that we do not keep logs of user activity and any other backdoor to extract user data. Sometime cpanel access and other credential of app admin is needed by the developer to support and maintaining of the application for short time before the application goes full online. We strongly recommend to app admin to change these credential after the job get done. Developer cannot be held responsible for any credential leak on this ground. Developer also cannot be held responsible for any unwilling security glitch on the application. After all, data shared online always has the risk of getting leaked. So we strongly suggest not to share any data that can compromise you any other individual.

Responsibility of Application Admin
Application Admin has unrestricted access the user personal data. Admin can access to database, server logs and any other info on admin’s reach. Application admin can see and copy the data saved on database and server. App admin can share user’s personal data to third parties. How the user’s data is used must be announced by the app admin explicitly before user registration. The admin should not allow anyone to extract data openly or under disguise of survey, fill the form or any other means. The app admin enjoys most privilege on application. So admin has the highest responsibility of safekeeping of user’s personal data

User’s Responsibility
It’s all depends on user. If user do not submit data then there will be no data breach. But this is not an option. The top most priority of user is to read all the documentation from both app developer and app admin then submit the data. Safe keeping of user’s own credential is sole responsibility of user. Password and username may be encrypted on database but a dictionary word or too predictable password for a specific user can give easily access to user’s account to hacker. Change your credential on any suspicious activity by unauthorized person or in case of you share your credential to other for some inevitable reason. Always think before submit.

Our Action on GDPR
Collect as less data as possible. Tell the user necessity or collecting specific data.
Enforce https
Destroy all session and cookies after logout.
Do not track user activity for commercial purpose.
Tell users of any logs that saves computer ip and location.
Clear terms and condition.
Inform user about any data sharing with third parties.
Create clear policies about data breaches.
Delete data on cancelling subscription or account deletion.
Patch web vulnerabilities.

Supported GDPR Features
Adios, Application: Once you cancel your subscription or delete account we give you option to delete all your data existing or related to your account. Note that, this action is irreversible. The moment you say yes to delete all your data will be erased from the database and server forever. You can back up data before delete in case of re subscribe or re-register.

Secrecy is my right: We encrypt most of your personal data on database. If any bad things occur (data breach) then the hacker will get encrypted hash not your personal on plain text. So your secrecy will intact even in case of data breach. Note that, some data cannot be encrypted because we need to show it upon login to account (like username). We will hide all your personal data as much as possible.

No cookie and session saving: We will give option to save or do not save cookie and session. Even if you save cookie and session these will be destroyed after logout. We strongly suggest you not save your credential in browser. Please memorize your credential or use tools like lastpass to manage your credential.

Destroy footprints: We do not save or track any of your activity for any commercial purpose. We may store your login time or IP for security purpose only. When you delete your account every single piece of your data will be deleted from server.

Social engineering is bad: We do not record any of your personal activity on the application. Recording user’s personal activity, analyzing it and try to sell a product or motivating user to pursue a certain thought upon analyzed data is becoming a malpractice. We do not do such things.

Notify me: Get notified about all your activity relating to your account (account creation, password change) by email. We suggest you to change your credential if any unusual things occur.

Policy Update notification: You will get notified on any privacy policy or disclaimer updates. Read your email regarding to this matter and decide your action. Feel free to consult on this matter.

Connect without worry: We enforced HTTPS everywhere. Data sniffing is not possible on this case. Even possible, the sniffer will get encrypted hash. So feel safe to use our application.

No data collecting: We do not collect any data of user. No backdoor, No hidden option to collect data. Once the application is uploaded to server even we cannot enter to application without app admin password. So do not worry about any hidden data leak.

Data breach policy: We implement all the security to store your data carefully on database (data encryption, MySQLi, SQL injection prevention, input checking etc.). But we do not take any responsibility of data breaches from server. Because it is total responsibility of app admin and server admin to secure your data from breaching. Any weak or too predictable password of app admin or server admin could compromise database. Any inherent fault on database config can give away the database (MongoDB security fault). Any security flaw on server can lead to data leaking. Please contact your app admin on this regard.